Privacy Policy

ETS International is committed to protecting the privacy of our customers. We value our customers’ privacy and recognize the trust our customers place with us.

ETS International collects only the personal data it needs to ensure that we can accurately provide the services that our customers book with us. ETS International also collects personal data that will make the reservation process more efficient.

ETS International saves data that customers provide (e.g. name, address, phone numbers, email address and credit card information) in individual personal profiles. This data is used to make the use of our services more efficient.

ETS International uses the personal data in our customer profiles, including histories of past rides, to make the reservation process as efficient as possible. Rather than ask our customers to repeat this information every time they call, we have it at our fingertips ready for use.

The most important, and sometimes most sensitive, personal data that is stored in our systems are addresses, ride dates and times, and credit card information. This data is required by ETS International to deliver the rides customers book and to bill them.

ETS International will occasionally use past ride data in the aggregate to analyze average trip lengths and other information so that we can optimize our business processes.

ETS International shares customer information with our affiliates and other vendors or service providers if the reservation will be performed by them. However, in such cases, only the information required to complete the ride is shared. Credit card information is not shared.

ETS International may provide personal data to regulatory authorities and law enforcement officials in accordance with applicable law.

ETS International uses the industry standard encryption technology, SSL, to ensure that the data passed between our customers’ browsers and our Web site is safe and secure. All data is stored in databases that can only be accessed by authorized personnel.


Updating this statement

ETS International may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites.

ETS International is not responsible for the privacy policies or practices of any third party.

Contact ETS International

If you have any questions about this privacy policy or ETS Internationals treatment of your personal information, please write:

• by email to; or
• by post to ETS International, 10 Mount Pleasant Street, Milford, MA. 01757.