Airport Meeting Instructions
Airport Pick Up Procedures – Local Airports / FBO’s 888-366-3388
1. Boston Logan (BOS):
CHAUFFEURS ARE NOT PERMITTED INSIDE THE TERMINAL AT ANY TIME FOR ANY REASON. CHAUFFEURS MUST WAIT BY THEIR VEHICLE AND WILL BE STABNDING OUTSIDE AT THE DESIGNATED LIMOUSINE STAND AS DEFINED BELOW
*The Mass Port Authority and The Massachusetts State Police regulate terminal B and C vigilantly and restrict chauffeur waiting time to 10 minutes at high volume times. Clients are recommended to call when getting ready to exit terminal (888-366-3388). Vehicle will be dispatched from the limousine pool. Vehicles are no longer permitted to wait curbside more than 10 minutes under any circumstances
TERMINAL A: Comair, Delta, Delta Shuttle, Sun Country Airlines Exit terminal on the lower level through DOOR 102 between baggage claims 1 & 2. Cross over to the 2nd island to the limousine stand.
TERMINAL B1: USAir, Air Canada, Spirit Airlines and USAir Shuttle, & Frontier Airlines Exit terminal on lower level (baggage claim level) through DOOR 104 and cross crosswalk into parking garage to designated limousine area
TERMINAL B2: American, American Eagle, Virgin America, UNITED AIRLINES
Exit terminal on lower level (baggage claim level) through DOOR 113 and cross crosswalk into parking garage to designated limousine area
TERMINAL C: Cape Air, Jet Blue Domestic, Jet Blue International for Aruba, Bahamas and Bermuda From the “baggage claim”, take the elevator or escalator to the Departure Level at Terminal C. Walk out DOOR 203 and cross over to the 2nd island to the limousine stand.
TERMINAL E: Southwest Airlines, Air Tran Airlines, Porter Airlines, Air Canada (Halifax only), and All International Arrivals, Jet Blue from Punta Cana, Cancun, Dominican Republic and San Martin only Exit the terminal on lower level (baggage claim level) at DOOR 104 at far end of terminal located by the taxi stand. Cross roadway to Third Island and designated limousine parking area will be on your left.
IF YOU ARE UNABLE TO LOCATE YOUR CHAUFFEUR, YOU MUST CALL 888-366-3388 AND OUR DISPATCHER WILL ASSIST. IF YOU ABANDON THE PICKUP LOCATION WITHOUT CALLING OUR OFFICE, YOU WILL BE SUBJECT TO A NO SHOW CHARGE OF THE FULL FARE OF THE TRIP!
PRIVATE AVIATION (SIGNATURE): Signature Aviation arrives at the private terminal. Chauffeurs are not allowed on or near the tarmac. Chauffeurs check in with the FBO 30 minutes before scheduled arrival and are required to wait at the Prescott Street gate at 240 Prescott St., East Boston. When flight arrives, a courtesy vehicle provided by Signature Aviation brings clients to the chauffeur at the Prescott Street gate.
2. Providence TF Green (PVD):
GROUND TRANSPORTATION AT PROVIDENCE TF GREEN (PVD)
One Terminal for All Flights: Clients will be met inside at bottom of escalator at baggage claim. Chauffeurs park in short term parking lot and walk inside to meet clients.
Client will be met with whatever sign requested and escorted out to the short term parking lot located very bear the terminal.
3. Bedford (BED):
GROUND TRANSPORTATION AT Bedford (BED)
All Private FBO arrivals:
Chauffeur checks in with private FBO which will be either Signature or Jet Aviation. Once checked in, chauffeur is authorized to wait just outside the building. The plane arrives on tarmac on one side of building. Clients deplane, walk through building to other side and exit door to waiting vehicle and chauffeur.
All other private airfields such as BVY (Beverly Municipal), HYA (Hyannis), et. al. operate very similar to Bedford where chauffeur checks in with FBO and stages next to building with tarmac on other side of building.
If there are any questions, please contact someone in dispatch or reservation/customer service department for any additional questions regarding meeting procedures for any local airport.